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Dryer Fire Prevention Tips from FEMA

11/27/2017 (Permalink)

Fire Damage Dryer Fire Prevention Tips from FEMA Prevent fires in your Dryer!

Clothes dryer do’s

Installation

  • Have your clothes dryer installed by a professional.
  • Make sure the correct electrical plug and outlet are used and that the dryer is connected properly.
  • Read manufacturers' instructions and warnings in use and care manuals that come with new dryers.

Cleaning

  • Clean the lint filter before and after each load of laundry. Don’t forget to clean the back of the dryer where lint can build up. In addition, clean the lint filter with a nylon brush at least every six months or more often if it becomes clogged.
  • Clean lint out of the vent pipe every three months.
  • Have your dryer cleaned regularly by a professional, especially if it is taking longer than normal for clothes to dry.

Maintenance

  • Inspect the venting system behind the dryer to ensure it is not damaged or restricted.
  • Put a covering on outside wall dampers to keep out rain, snow and dirt.
  • Make sure the outdoor vent covering opens when the dryer is on.
  • Replace coiled-wire foil or plastic venting with rigid, non-ribbed metal duct.
  • Have gas-powered dryers inspected every year by a professional to ensure that the gas line and connection are together and free of leaks.
  • Check regularly to make sure nests of small animals and insects are not blocking the outside vent.
  • Keep the area around the clothes dryer free of items that can burn.
  • If you will be away from home for an extended time, unplug or disconnect the dryer.

Clothes dryer don’t's

  • Don’t use a clothes dryer without a lint filter or with a lint filter that is loose, damaged or clogged.
  • Don’t overload the dryer.
  • Don’t use a wire screen or cloth to cover the wall damper. They can collect lint and clog the dryer vent.
  • Don’t dry anything containing foam, rubber or plastic. An example of an item not to place in a dryer is a bathroom rug with a rubber backing.
  • Don’t dry any item for which manufacturers' instructions state “dry away from heat.”
  • Don’t dry glass fiber materials (unless manufacturers' instructions allow).
  • Don’t dry items that have come into contact with anything flammable like alcohol, cooking oils or gasoline. Dry them outdoors or in a well-ventilated room, away from heat.
  • Don’t leave a clothes dryer running if you leave home or when you go to bed.

Storm Damage?

11/27/2017 (Permalink)

Storm Damage Storm Damage? 24/7 Emergency service provided by SERVPRO of Roanoke

SERVPRO of Roanoke specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.  Our teams are trained and qualified to assist you in any disaster.

Resources to Handle Floods and Storms

When storms hit the Roanoke Valley we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call SERVPRO of Roanoke

SERVPRO wins the Trifecta at the local Chambers

11/27/2017 (Permalink)

SERVPRO of Roanoke, Montgomery & Pulaski Counties have so much to be thankful for in the past year.  With our extensive community involvement, knowledgeable work force and high consumer satisfaction rating, we were able to win the following prestigious awards from our local Chamber of Commerce's.

SERVPRO of Roanoke has won the 2016 Small Business of the Year award from the Salem-Roanoke County Chamber of Commerce.

SERVPRO of Roanoke has also won the 2017 Business to Consumer category Small Business of the Year award from the Roanoke Regional Chamber of Commerce.

SERVPRO of Montgomery & Pulaski Counties has won the 2016 Business of the Year award from the Montgomery County Chamber of Commerce.

We are so honored and blessed. Thank you to all the Chambers for this honor and thank you to our employees who allowed us to make this happen.  We are so proud and will continue to strive to be the best remediation company around.

Bigs in Blue

5/26/2017 (Permalink)

SERVPRO of Roanoke, Montgomery & Pulaski Counties are proud sponsors of the Bigs in Blue program with Big Brothers Big Sisters.

The Bigs in Blue program is built on the belief that trust and understanding in a community are developed one relationship at a time.  A police officer who volunteers to be part of Bigs in Blue will be matched with a child facing adversity in the community.  Many children in our area see law enforcement officers solely as authority figures, not as regular people in our communities.  Bigs in Blue will not only enable youth to bond with caring, supportive officers, but will also enable officers to get to know the community they serve.  Win-Win for all!

The local goal is to match 30 children with law enforcement officers across Southwest Virginia in 2017.  All officers in the police departments, fire departments, sheriff's office and emergency response agencies are invited to make a difference in a child's life by becoming a Big.

Tips to avoid Frozen Pipes

1/6/2017 (Permalink)

Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

If your pipes do freeze, STAY CALM AND CALL SERVPRO.  We can make it "Like it never even happened.®"

During Cold Weather, Take Preventative Action

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

 

To Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Future Protection

  • Consider relocating exposed pipes to provide increased protection from freezing.
  • Pipes can be relocated by a professional if the home is remodeled.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.

Restoring Commercial property after Water Damage

12/27/2016 (Permalink)

Commercial Restoring Commercial property after Water Damage We are here in your community and READY to help!

 

Flooding and water damage events at Roanoke commercial properties are often complex with numerous issues that require a knowledgeable and fast response. Whether we’re dealing with a relatively small water cleanup or a large water damage event, we work quickly to assess the damage and isolate the affected area. In many instances, normal operations can continue while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue. So when an emergency situation arises in your business, please give us a call and we’ll be there fast with the help you need.

About SERVPRO of Roanoke

SERVPRO of Roanoke specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained and certified staff are experts in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and expertise to restore your property, 24/7 365 days per year,

 

SERVPRO of Roanoke 24 Hour Emergency Water Damage Service

12/27/2016 (Permalink)

Water Damage SERVPRO of Roanoke 24 Hour Emergency Water Damage Service Water Damage to commercial office

 

 

SERVPRO of Roanoke is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the damage, as well as increase the costs to repair.

We Answer the Phone Ready to Help
Call Today - 540-389-5818

We understand that when you call us, you may be stressed and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Roanoke has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Roanoke

SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Roanoke Smoke & Soot Cleanup

12/27/2016 (Permalink)

Fire Damage SERVPRO of Roanoke Smoke & Soot Cleanup Soot strands develop after a fire

 

Smoke and soot is very invasive and can penetrate even the smallest cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Roanoke will test the soot to determine which type of smoke damage you have.  The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 540-389-5818

Does N. Roanoke have a Mold Problem?

12/27/2016 (Permalink)

Mold Remediation Does N. Roanoke have a Mold Problem? Mold can grow in as little as 24 hours!

 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 540-389-5818

When storms hit the Roanoke Valley, SERVPRO is ready!

12/23/2016 (Permalink)

Storm Damage When storms hit the Roanoke Valley, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in the Roanoke Valley

SERVPRO of Roanoke specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit SERVPRO, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams [[Click to your disaster recovery page]] that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 540-389-5818